A Branded Portal for Your Customers. Visibility All the Way Back to Their Supplier.
A single-source-of-truth portal for quotes, bookings, tracking, documents, messaging and reports, branded to your business, built for your customers. Shipthis goes one step further with Purchase Order Collaboration, so you can see a shipment coming before it's even booked, coordinating with your customer's supplier instead of waiting for a request to land in your inbox.
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Most customer portals show a shipment once it exists. Shipthis shows what's coming before that, from the purchase order your customer placed with their own supplier.
A typical customer portal starts adding value once a shipment is booked, tracking, documents, and status from that point forward. But by the time a booking request arrives, the forwarder has already missed the chance to plan ahead: how much cargo is coming, from which supplier, and roughly when it'll be ready. Shipthis closes that gap by letting customers submit the purchase orders they've placed with their own suppliers directly into the portal, so your team gets visibility upstream, before the cargo is ready, not just after it's booked.
Visibility from the purchase order, not just from the booking.
What Changes When Freight Forwarding Runs on One System
Your Customer's Purchase Order. Your Team's Head Start.
Customers submit the purchase orders they've placed with their own suppliers, so your team can track readiness, coordinate with the supplier, and create the shipment proactively.
When a customer places an order with their supplier, that purchase order already contains most of what a forwarder eventually needs, what's being shipped, roughly how much, and from where. Shipthis lets customers submit that PO directly into the portal, eliminating the manual, redundant back-and-forth of chasing the same details later by email. From there, your team gains visibility as the cargo becomes ready, can coordinate directly with the supplier instead of waiting on the customer to relay information, and can create the shipment proactively rather than reactively. It's better control by converging planning and execution, up and down the supply chain, not just from booking onward.
Quotes to Bookings, Without a Single Back-and-Forth Emai
Customers see live rates, request quotes, and convert a quote, or a submitted purchase order, into a booking directly in the portal
Every quote request that arrives by email is a quote your sales team has to manually price, respond to, and follow up on. Shipthis lets customers view live rates and schedules, request a quote, and convert that quote, or a purchase order they've already submitted, into a booking themselves, cutting the sales cycle down to the clicks it actually requires instead of the email thread it currently takes.
Full Shipment Visibility, Without a Single Status-Check Emai
Real-time milestones, container-centric tracking, and shared public tracking links, across land, air, sea and rail.
Customers get a full view of every active shipment, milestones, container location, vessel and cargo detail, updated in real time as the shipment actually progresses, across every mode. They can share a live tracking link with their own shippers or consignees directly from the portal, so the "where's my cargo" chain of emails stops at your customer instead of working its way back to your ops team.
Every Conversation and Every Document, Attached to the Shipment It's About
Contextual messaging on every shipment, and drag-and-drop document submission that lands directly in your operational system.
An email thread about a shipment is only useful to the people already on it, and a document attached to an email is one search away from being lost. Shipthis attaches messaging directly to each shipment, so a question and its answer stay with the shipment they're about, and lets customers drag and drop documents straight into the corresponding job, automatically available to your operations team, with nothing lost in an inbox.
Milestones That Trigger the Next Step, Not Just Display I
Set up tasks and automated triggers around shipment events, so invoicing, notifications and follow-ups happen without someone pushing them forward manually.
A portal that only displays milestones is still dependent on someone updating them by hand behind the scenes. Shipthis lets you customize workflows around actual shipment events and the container lifecycle, triggering tasks, alerts, notifications and exceptions automatically as a shipment moves from one stage to the next, so the process advances on its own instead of waiting for a person to notice and act.
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Explore More Freight Capabilities
Beyond core freight modes, Shipthis offers additional capabilities that enhance control, compliance, and intelligence across freight operations.
Digital Warehouse Receipts
The moment cargo arrives at a warehouse, customers get an itemized digital receipt automatically, no waiting on a call or email to confirm goods landed.
Pay Invoices Directly in the Portal
Still flagging this one, not confirmed as an actual online payment gateway versus just viewing accepted payment methods. Needs your call before I write it as real.
Statement of Account, Real-Time
Live balance, invoices, and payment history, viewable or downloadable directly.
Multi-Branch Access
Customers with multiple physical branches or departments managed under one unified customer ID, each branch with its own visibility into shipments and billing.
Let Customers Build Their Own Reports, On Their Own Schedule
Detailed, customer-built reports across shipments, spend and performance, scheduled and delivered automatically if they want them that way.
Larger shipper customers want to analyze their own shipping activity, cost, transit time, volume by lane, without submitting a request to your team every time. Shipthis lets customers build and run their own reports directly in the portal, with the option to schedule recurring reports delivered automatically, so a recurring data request turns into a one-time setup instead of a standing task for someone on your side.
Bring Speed, Visibility, and Control to Freight Operations
Replace manual workflows and disconnected tools with a single system for booking, tracking, and documentation.
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A Live Digital Portal Your Customers Actually Use, in Weeks
A dedicated implementation team migrates your existing customer, shipment and document data, and helps onboard your customers onto the new portal smoothly.
Rolling out a new customer portal shouldn't mean re-training every customer relationship you have. Shipthis onboarding is built around that reality. Existing customer, shipment and document data is migrated for you, and your team gets support onboarding customers onto the portal, including their first purchase order submission, so the transition feels like an upgrade to your customers, not a disruption. Most customers are fully operational within 9 weeks.
Start Filing eAWBs Electronically, Master and House, Today
Book a walkthrough with your own airline mix, or start a free 30-day trial and see the eAWB workflow yourself.
A demo can be built around the specific airlines and AWB volume you actually handle, not a generic script. Prefer to explore first? A free 30-day trial gives your team hands-on access to the workflow, with no commitment.
Ocean Freight Software Questions, Answered
ShipthisCustomer Engagement Portal is a complete Digital Freight Portal with quotes and bookings, real-time tracking and visibility, document submission, contextual messaging per shipment, workflow automation tied to milestones, customer-built reports, and Purchase Order Collaboration, all in one branded, white-labeledportal built on the same shipment record your operations team uses.
Tracking shows the status of a shipment that already exists. Purchase Order Collaboration gives you visibility earlier, when your customer places an order with their own supplier, so your team can plan for a shipment before it's booked, rather than only tracking it after.
No. Customers submit the purchase orders they've already placed with their suppliers into the portal; it doesn't require changing the supplier relationship itself, just adding visibility of it into your workflow.
No. The portal is the customer-facing view of the same shipment record your operations team runs on, not a separate database that has to be kept in sync.
Yes. Customers can share live tracking links directly from the portal, so their own shippers and consignees get visibility without it becoming another email chain that reaches your team.
Yes. Customers can build reports on their own shipping activity and set them to deliver automatically on a recurring schedule.
