Arrival Notice

What is
Arrival Notice

An "Arrival Notice" is a document issued by the carrier to notify the consignee, and often the freight forwarder, of the impending arrival of the cargo. This notice typically includes essential details such as the vessel's name, voyage number, container number, and the expected date and time of arrival. It serves as a primitive communication tool, ensuring all parties involved are prepared for the next steps in the cargo's journey.

Arrival Notice: A Critical Communication Tool in Freight Forwarding 

In the sphere of freight forwarding and supply chain management, particularly in ocean and air freight, the arrival notice stands out as a crucial document. It plays an essential role in the smooth transition of goods through various stages of the shipping process. For professionals in the industry, understanding and efficiently managing the arrival notice is key to ensuring timely and coordinated freight operations. 

Role in Freight Forwarding 

  • Advance Information: The arrival notice provides advance information to the consignee about the cargo's arrival, enabling them to make necessary preparations for receiving the shipment. 
  • Customs Clearance Preparation: One of the key uses of the arrival notice is in facilitating customs clearance. The consignee can begin preparing all necessary customs documentation and duties payment in anticipation of the cargo's arrival. 
  • Efficient Cargo Handling: By receiving early notification of the cargo's arrival, logistics teams can plan and allocate resources for efficient unloading, storage, and further transportation of the cargo. 

Impact on Supply Chain Management 

  • Enhanced Coordination: The arrival notice enhances coordination within the supply chain. It allows various stakeholders, including warehouse managers, transportation providers, and customs brokers, to synchronize their activities. 
  • Reduction in Demurrage and Detention Charges: Timely action in response to an arrival notice can help avoid demurrage and detention charges that accrue when cargo is not moved off the port or airport in time. 
  • Improved Customer Service: For businesses, providing timely updates to customers based on the arrival notice can significantly improve customer service and satisfaction. 

Challenges and Best Practices 

  • Accurate and Timely Issuance: The effectiveness of an arrival notice hinges on its accuracy and timeliness. Delays or errors in issuing the notice can lead to logistical complications. 
  • Proactive Communication: It’s essential for consignees and freight forwarders to proactively communicate with carriers to ensure timely receipt of the arrival notice. 
  • Integration with Technology: Leveraging technology for electronic distribution and tracking of arrival notices can enhance efficiency and reduce the chances of miscommunication. 

Technological Integration 

The use of digital platforms and advanced communication tools in the management of arrival notices can streamline processes. Electronic data interchange (EDI), for instance, allows for the automatic transmission of arrival notices, enhancing the speed and accuracy of information exchange. 


The arrival notice is an indispensable document in the world of freight forwarding and supply chain management. It plays a pivotal role in preparing for the arrival of cargo, facilitating customs clearance, and enhancing overall logistical efficiency. Understanding its importance, ensuring its accurate and timely issuance, and integrating technological solutions are key strategies for effectively managing arrival notices in ocean and air freight operations. This proactive approach not only smoothens logistical processes but also contributes to improved customer service and cost management in the broader supply chain. 

Shipthis, a leading provider in freight management solutions, offers capabilities to generate arrival notices and other shipment-related documents using their Smart Document Generator. This proactive approach not only streamlines logistical processes but also contributes to improved customer service and cost management in the broader supply chain. By leveraging Shipthis' platform, freight forwarders can enhance their efficiency, accuracy, and overall performance in managing arrival notices and other critical documents throughout the freight forwarding process.

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