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Streamline and automate business processes and improve experiences for your teams and customers with Shipthis CRM. Integrating Shipthis CRM for freight forwarders helps you gain visibility into sales, marketing, finance, and customer support activities. The result is a streamlined process, greater visibility, fewer mistakes, improved profitability, and satisfied customers.
With Shipthis CRM for freight forwarders, you can get real-time access to your customer data in a single dashboard. Track and view all the customer information, manage all your leads, quotations, and emails from a single place. You can automate and streamline, save time and eliminate wasteful work and improve productivity with Shipthis's CRM software.
Shipthis provides a hassle-free solution to manage all your customer related documents. You can seamlessly manage and track and easily retrieve any document with a quick search from a central repository. Customers can easily upload and access the documents over the web portal, as and when required. Save time and reduce delays by instantly retrieving documents right from your dashboard, without having to open a separate program.
Shipthis CRM for freight forwarders provides a Customer Performance Measurement System to analyze, evaluate and understand customer performance. We offer a data-driven guide to grade your customers based on performance, helping you measure customer profitability and build more sustainable relationships.
With Shipthis Customer Specific Charges, you can configure charges for your special customers. The system will automatically pick up these charges and help ease the quotation process when you quote.
Shipthis Smart Interface comes with functionalities such as automatic currency management, multiple currency support, etc. Shipthis has powerful search capabilities supporting full-text to fuzzy search on the top of the application in every module, giving you the ability to search for any records in the system instantly.
Gain complete control over marketing, sales, and customer support functions. Shipthis helps you track progress across the sales process, providing a complete view of the customer insights like key contact information, email and communication history, documents, previous quotes, invoices, and more. You get a complete picture of every relationship – all in real-time.
Shipthis automated customer notification feature enhances the shipment tracking experience of your customers by sending reminders, status updates, etc. in real-time. Keep your customers constantly updated via desktop notifications, email, SMS (text), and WhatsApp informing them about shipment progression like arrival notices, pre-alerts, and Bill of Lading surrendering and status updates.
Shipthis easily integrates with your email provider or with your own customized Email DNS. Improve your email communication experience by easily sending quotations, invoices, aging analysis, and shipment update emails to your customer directly from our platform with customizable templates and automated attachments. Increase productivity and save time wasted on external email applications by leveraging Shipthis technology's unified interface.