Glossary

Shipper

What is
Shipper
?

Shipper” plays a critical role in the movement of goods. The shipper is either a person or a company responsible for initiating the transportation of goods. This entity engages with a carrier to ensure that the products are delivered to the buyer or consignee. Whether it’s ocean freight or air freight, the shipper is essential in ensuring that the transaction between buyer and seller is executed smoothly.

In most cases, the shipper covers the transportation costs, though this can vary depending on the terms of the contract agreed upon between the buyer and the seller. These agreements are often outlined in the Incoterms (International Commercial Terms) used to define the responsibilities of both parties in global trade.

Shipper's Role in Freight Forwarding

In the freight forwarding process, the shipper is a fundamental link between various entities, such as freight forwarders, carriers, customs agents, and the end customers. The shipper's duties often involve coordinating the preparation of goods for transportation, which includes packaging, labeling, and ensuring that all necessary documentation is in place. For ocean freight, this includes the Bill of Lading (B/L), a critical document that serves as a receipt for goods and a carriage contract. In air freight, a similar document known as the Air Waybill (AWB) is used.

Additionally, the shipper works closely with freight forwarders to ensure that shipments comply with international regulations. Freight forwarders often act as intermediaries, managing the complexity of cross-border transportation. The shipper relies on these professionals to optimize routes, manage customs clearance, and mitigate risks that could delay or disrupt the delivery process.

Key Responsibilities of the Shipper

A shipper's responsibilities extend beyond simply handing off goods to a carrier. Here are the main duties:

  • Preparing Goods for Shipment: The shipper is responsible for ensuring that goods are properly packed, labeled, and ready for transportation. For international freight, this involves meeting regulatory requirements, such as marking packages with the necessary safety and handling symbols.
  • Arranging Transportation: Depending on the agreed terms, the shipper may be responsible for choosing and coordinating with a carrier. This decision impacts the mode of transportation (air or ocean freight), delivery times, and costs.
  • Documentation: Shipping internationally requires extensive documentation. The shipper is responsible for preparing key documents, including the commercial invoice, packing list, and certificate of origin. Each document serves a distinct purpose, from confirming the sale of goods to aiding in customs clearance.
  • Customs Compliance: The shipper must ensure that the shipment adheres to the customs regulations of both the origin and destination countries. Non-compliance can result in costly delays, fines, or even the seizure of goods.
  • Insurance: Cargo insurance is critical to mitigate risks during transit. The shipper can either arrange this insurance or pass the responsibility to the buyer, depending on the agreed Incoterms. Common risks include loss, theft, and damage, especially in the case of high-value shipments or sensitive goods.
  • Tracking and Visibility: In modern freight forwarding, shippers are increasingly expected to provide real-time visibility of their shipments. Many rely on tracking technologies provided by freight forwarders to monitor the progress of their goods from the point of origin to the destination.

Shipper vs. Consignor: Clarifying Terminology

The term shipper is often used interchangeably with consignor, though there are subtle differences. While both refer to the party sending the goods, "shipper" generally refers to the entity that arranges transportation, while the "consignor" is the one who physically hands over the goods to the carrier.

In some cases, the shipper and the consignor may be the same entity. However, in complex transactions, they could be different. For instance, a manufacturer may be the consignor, while the shipper could be a third-party company responsible for handling the logistics of the shipment.

The Growing Importance of Technology for Shippers

Technology is transforming how shippers operate. From digital freight platforms to automated documentation systems, technology enables shippers to streamline their operations and reduce human error. Digital platforms allow shippers to compare carrier rates, book transportation, and track shipments in real time.

Additionally, technology enhances visibility into the entire freight forwarding process. Shippers can now monitor key performance indicators (KPIs) such as transit times, carrier reliability, and costs. These insights help in optimizing future shipments, improving efficiency, and reducing delays.

Conclusion

The role of the shipper is multifaceted, with responsibilities that range from preparing goods and ensuring proper documentation to coordinating transportation and maintaining compliance with customs regulations. Whether working with a freight forwarder or handling logistics internally, the shipper ensures that the goods reach the buyer in a timely and cost-effective manner.

Are you a shipper looking for a reliable and efficient way to manage your freight operations? Shipthis provides freight forwarding software designed to simplify your processes. From booking shipments to managing documentation, our platform helps streamline every aspect of your operations.

Contact us today to learn how we can help your freight forwarding operations grow!

More Questions? or Let’s just connect!

Thank you! We will get back to you soon
Oops! Something went wrong while submitting the form.